Privacy Policy

Welcome to [ustoren]. We recognize that privacy is a matter of professional trust. This Privacy Policy explains how your personal information is collected, used, and protected when you visit or make a purchase through our website (the “Site”).

At [ustoren], we value transparency and data responsibility. We do not sell or rent your personal data to third parties, and we implement industry-standard security measures to safeguard your information throughout your shopping experience.

1. Information We Collect

To operate our website efficiently and fulfill customer orders, we collect certain types of information.

A. Device Information

When you access the Site, we may automatically collect:

Technical Information: Browser type, IP address, time zone, and cookie data.
Usage Information: Pages viewed, products browsed, referring URLs, and interactions with the Site.

B. Order & Account Information

When you place or attempt to place an order, we collect information including:

Personal Identifiers: Name, billing address, shipping address.
Contact Details: Email address and phone number.
Payment Information: Processed securely through third-party payment processors. We do not store full credit card details.
Purchase Data: Information related to the products you purchase to help us improve our offerings.

2. How We Use Your Personal Information

We use the information collected for the following purposes:

Order Fulfillment: Processing payments, arranging shipping, and providing order confirmations.
Customer Communication: Sending order updates, shipping notifications, and support responses.
Fraud Prevention & Security: Screening transactions to reduce risk and prevent unauthorized activity.
Site Optimization & Marketing: Improving our website experience and, where permitted, providing relevant product recommendations.

3. Sharing Your Personal Information

We only share personal data with trusted third parties when necessary:

Shipping Partners: Your shipping information is shared with logistics providers to deliver your order.
Payment Processors: Secure, encrypted gateways process transactions on our behalf.
Legal Compliance: We may disclose information when required by law or to protect our legal rights.

4. Data Security & Protection

We maintain strict safeguards to protect your personal information:

SSL Encryption: All sensitive data is transmitted using secure SSL technology.
PCI DSS Compliance: Our payment systems meet industry standards for data protection.
Restricted Access: Only authorized personnel may access personal information, under confidentiality obligations.

5. Your Rights & Choices

Depending on your location, you may have rights including:

Right to Access: Request a copy of your personal data.
Right to Correction: Request correction of inaccurate information.
Right to Deletion: Request deletion of your data, subject to legal or operational requirements.
Marketing Preferences: Opt out of promotional emails at any time via the “Unsubscribe” link.

6. Data Retention

We retain order-related information only as long as necessary to fulfill our 60-day return policy, comply with legal and accounting requirements, or until you request deletion where applicable.

7. Minors

Our Site is intended for individuals aged 18 or older. We do not knowingly collect personal information from minors. If you believe a minor has provided personal data, please contact us for prompt removal.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.